•We have contract with EMS for international delivery and shipping cost will calculated by delivery location.

•We offer free delivery for over 300USD order.

•International customers are responsible for any additional customs/duties fees that may occur depending on location.

•Delivery to Japan and South Korea will nat be available for orders made on our English website.

•After payment confirmation, it will take 10-14 business days (for in-stock items) for delivery.

•EMS tracking information will be avaiable in 2-3 days after dispatch.

•If the customer refuses to receive the parcel, the products will be returned to Korea and not shipped back. All related costs (return shipping, etc.) will be deducated from the refund.

We are currently not serving return & exchanges in exception the fault of products.
That is because MADE TO ORDER and PRE-ORDER products are made especially for you.
And that is because shipping fee is higher than our several items and it takes for a long time to come and go.

•If you received a faulty product or have any further questions about our services and products, please contact us: cs.kroei@gmail.com

•Return Address : 1F, 31, Jegi-ro 4-gil, Dongdaemun-gu, Seoul, Republic of Korea (Postal Code 02475)

We hope our Hand-made products of high quality can be loved for a long time.
Please follow our recommendations in order to maintain the leather’s crafted characteristics. This will allow your items even more beautiful as leather gets older.

•To preserve the shape of your product, avoid overloading it and placing any irregular items inside.
•Protect your product from direct sun exposure or humidity.
•Leather can be likely to change its colour with lighter textiles.
•Vegetable tanned leather is vulnerable to water and scratches since chemical coating is not applied to the leather.
•Scratches on the vegetable leather is natural and they are likely to change themselves due to leather oil while using.
•Avoid contacting with water and other liquids; in case of direct exposure to any liquids, give a quick dab with a tender cloth instead of rubbing off.
•If it gets fully wet, leave it in the shade and let it dry naturally.
•For further questions about how to care your product, please use the Board on the website.
•In case of A/S enquiries, make sure to request for it on the Board.